PRIVACY POLICY

At CASED BY SK, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when you use our website or purchase from us.

1. WHO WE ARE

In this Privacy Policy, “CASED BY SK”, “CSK”, “we”, “us” and “our” refer to CASED BY SK, a business based in Accra, Ghana.

“You” or “your” refers to any person who visits our website, creates an account, contacts us, or places an order with us.

2. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect information including:

If you create a CSK Icon account in the future, we may also collect information associated with your account, such as your login details, saved addresses and order history.

3. PAYMENT INFORMATION

Payments made through our website are processed by our selected payment provider.

We do not require you to send or provide your full card details directly to CASED BY SK.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

We may receive information necessary to confirm and fulfil your order, such as payment status and transaction-related information.

4. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

5. MARKETING COMMUNICATIONS

We may send promotional emails, newsletters or other marketing communications where you have provided the appropriate consent.

You can withdraw your consent or unsubscribe from promotional communications at any time by using the unsubscribe option provided in the relevant communication or by contacting us.

Choosing not to receive marketing communications will not prevent us from sending important information relating to an order you have placed with us.

6. COOKIES & ANALYTICS

Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with our website, and improve our services.

We may use analytics services, including Google Analytics and Shopify analytics, to understand website traffic, usage patterns and customer interactions.

Analytics information may include information such as device and browser information, approximate location, pages visited and interactions with our website.

We do not intentionally use analytics tools to collect information such as your payment card details.

7. WHO WE MAY SHARE INFORMATION WITH

We may share relevant information with trusted third parties where necessary to operate our website, fulfil your order or provide our services.

These may include:

We only provide information that is reasonably necessary for the relevant service or purpose.

We do not sell your personal information to third parties.

8. DELIVERY INFORMATION

When you place an order, relevant information such as your name, phone number, WhatsApp number and delivery address may need to be shared with the delivery or dispatch service responsible for delivering your order.

This information is used to facilitate delivery and related communication.

9. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes and meeting applicable legal or regulatory obligations.

When personal information is no longer reasonably required, we may delete, anonymize or securely dispose of it where appropriate.

10. DATA SECURITY

We take reasonable measures to protect the personal information we hold against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, online service or method of transmitting information over the internet can be guaranteed to be completely secure.

11. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights relating to your personal information, including the right to:

To make a privacy-related request, please contact us through our Contact page.

12. CHILDREN'S PRIVACY

Our website is intended for general use and is not specifically directed at children.

We do not knowingly request or intentionally collect personal information from children for purposes that are not appropriate under applicable law.

13. THIRD-PARTY SERVICES

Our website may use third-party services to support payments, ecommerce, analytics, hosting, delivery and other business functions.

These third parties may process information in accordance with their own terms and privacy policies. We encourage you to review the privacy policies of third-party services when appropriate.

14. EXTERNAL LINKS

Our website may contain links to external websites or services. We are not responsible for the privacy practices, content or security of websites that we do not operate.

We recommend reviewing the privacy policy of any external website before providing personal information.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable legal requirements.

Any updated version will be published on this website with its revised date.

16. CONTACT US

If you have questions about this Privacy Policy or how we handle your personal information, please contact CASED BY SK through our Contact page.

Last updated: October 2026